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Reply in seconds, even at 3 a.m.
Set up auto-replies, welcome messages and multi-step flows without writing code, and hand the conversation to a human whenever it needs one.
What you get
Keyword & regex rules
Match exact words, phrases or patterns and answer with text, buttons or media.
Welcome & away messages
Greet new contacts automatically and set expectations outside business hours.
Visual flow editor
Build multi-step conversations with questions, branches and hand-over steps on a drag-and-drop canvas.
Variables
Insert the customer's name and other fields so automated replies feel personal.
Human hand-over
Any automated conversation can drop straight into the shared inbox for an agent to take over.
AI assistant add-on
Optionally let an AI model draft or send answers from your own knowledge base, using pay-as-you-go credits.
Frequently asked questions
Do I need to code to build a chatbot?
No. Rules and flows are configured in the panel. Developers can go further with the REST API and webhooks.
Can the bot pass a chat to a person?
Yes. A rule or flow step can assign the conversation to an agent, and it then appears in the shared inbox.
Is the AI assistant required?
No, it is an optional paid add-on. Rules and flows work without it.